Intervention Interaction Design
The process of moving digital health from its existing state to a preferred state to optimize interactions between patients and digital health interventions. It refers to personalized design, information design, navigation design, interface design, and design procedures.
For example, being able to choose the topic, content and language of received messages, select the timing and frequency of the delivered interventions were appreciated by patients.
Related Content
What are positive, negative, and double-edged factors?
These categories were classified into positive, negative, and double-edged factors based on their positive, negative, and diverse impacts on digital PEx.
Positive Factors describe the advantageous or beneficial attributes
Negative Factors describe the disadvantages or detrimental attributes.
Double-Edged Factors describe attributes that have both beneficial and harmful sides.
Personalized design
POSITIVE
Individualized feedback, tailored features, or customization
Be able to choose the topic, content, and language of received messages
Be able to select the timing and frequency of the delivered interventions
___________
Design Procedures
POSITIVE
User-centered design or human-centered design
Interorganizational collaboration
Co-design or participatory development methodology
Inclusive design
Involvement of multistakeholder and multidisciplinary teams in the early design stages
___________
Navigation Design
POSITIVE
Instruction manuals and extra user training
Technical support or assistance
Interactive elements
NEGATIVE
Lack of clear navigation or instruction design
___________
Visual Design
POSITIVE
Visualized health data
Tailored, attention-grabbing, simple, and consistent layout design (eg, appealing graphic presentation, pleasing and coherent color scheme, high text quantity, suitable font and interface size, and striking button appearance and location)
Unobtrusive wearable devices
NEGATIVE
Unappealing user interfaces
Poorly crafted interface
Low visibility of the content
Bulkiness
Nonportability
Small screen or font size
___________
Information Design
POSITIVE
A reliable, trusted, credible information source
An unmarked sender
Multimedia messages
Detailed and comprehensive information
Diverse and updated information
A short, concise, personalized, clear, and direct message
Formal or clinical language for some functions (description of pathologies)
Informal language for others (evaluation of conduct)
A motivational, friendly, encouraging, polite, respectful, congratulatory, personalized, upbeat, positive, humorous, and relatable tone
Layered medication information and warnings from basic to advanced
NEGATIVE
Overload of information
Technical language
DOUBLE-EDGED
Information source
Information language