Functionality
Assess whether the DHI works as intended. It refers to the ability of the DH system to support the desired intervention.
Related Content
What is intervention Outputs?
Intervention outputs are partially determined by the intervention inputs and processes (i.e., influencing factors and design considerations, such as personalized design).
Intended values
Indicators
Ability to either change or maintain the user’s health state in a beneficial way: support self-management, shared decision-making, trigger actions, track and respond to changes.
Ability to collect clinical metrics: the number of monitored variables, the frequency, accuracy, concordance, timeliness, and visibility of monitoring.
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Content and information
Indicators
Quality of the content: evidence-based, tailored, relevance, practicality, consistency, clarity.
Amount of the information: comprehensible, completeness, glanceability (understandability), and conciseness.
Language of the information: simple nontechnical language, actionable message, a nonauthoritarian, friendly, and non-judgmental tone of voice.
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Intended values
Indicators
Ability to either change or maintain the user’s health state in a beneficial way: support self-management, shared decision-making, trigger actions, track and respond to changes.
Ability to collect clinical metrics: the number of monitored variables, the frequency, accuracy, concordance, timeliness, and visibility of monitoring.
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Intervention features
Indicators
Appropriate features that meet the intended values: activity planning, activity scheduling, activity tracking, diary, alerts, journal, feedback, reminders.
Degree of setup, maintenance, and training: ready to use, initial training, ongoing education.
Channel or mode of delivery: phone calls, social media, mobile applications, web, video, devices, and wearable kit.
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Theory-based interventions
Indicators
Presence or absence of an underlying theoretical basis: behavior change theory, social presence, a quality certification.