Social Environment

The cultural environment (such as policy, business, or customs) that affect patients’ interactions with digital health. 

For example, the unrealistic financial reimbursement limited patients to adopt DHIs.

What are positive, negative, and double-edged factors?

These categories were classified into positive, negative, and double-edged factors based on their positive, negative, and diverse impacts on digital PEx. 

  • Positive Factors describe the advantageous or beneficial attributes

  • Negative Factors describe the disadvantages or detrimental attributes.

  • Double-Edged Factors describe attributes that have both beneficial and harmful sides.

Culture

NEGATIVE

  • The absence of or inadequate supporting policies and legislation

  • Lack of a plausible business case

  • Unrealistic financial reimbursement

  • Lack of well-established socio-technical infrastructure